1. Who this notice applies to
This notice explains how Reach Us Solutions, a division of Reach Us Business Hub, handles information when you use reachus.solutions or contact us through the options provided on the website.
2. Information you choose to provide
You may provide your name, company, phone number, email address, required solution and a description of your requirement. You may also provide information by phone, email or WhatsApp.
3. How the consultation form works
The website prepares a WhatsApp message from the details you enter. The form is not submitted to a Reach Us website database. Reach Us receives the information only after you review and send the prepared message through WhatsApp. Campaign parameters, the landing page, referrer and timestamp may be included in that message so we can understand how the enquiry reached us.
4. Why we use information
We use information to respond to enquiries, assess fit, arrange consultations, prepare proposals, provide requested services, maintain business records, prevent misuse and comply with applicable obligations.
5. Third-party channels
WhatsApp, email, telephone networks and linked websites operate under their own privacy terms. When you choose one of these channels, the relevant provider may process information under its policies.
6. Analytics and advertising measurement
The website is prepared to support campaign and conversion measurement, but non-essential analytics or advertising tags should not be activated without the relevant identifiers, governance and consent controls. If these tools are activated, this notice will be updated to identify the providers and information involved.
7. Retention and security
Information is retained only for legitimate business, contractual, legal and operational requirements. We use reasonable organisational and technical safeguards, but no internet or messaging channel can be guaranteed completely secure.
8. Your choices
You may ask us to correct or delete information where applicable, withdraw from marketing communication, or ask how your enquiry information is being used. Legal or record-keeping requirements may limit some requests.
9. Contact
For privacy questions, email info@reachus.solutions or write to Reach Us Business Hub, KJ Square, Near Karamana Bridge, Thiruvananthapuram, Kerala 695040.